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  • Privacy Policy

    Personal identity information

    When users visit the website, register, respond to a survey, subscribe to the newsletter, and use other activities, features, services or resources available on the site, their identity information shall be stored by the website.

    Information such as name, e-mail address and phone number may be requested from users. Users can visit the website anonymously. Only the personal information of users who have approved the storage of their identity information is stored by the website. Users have always right to refuse the use of their personal information, except for links within the website.

    Non-Personal Identity Information

    When users visit the website, non-personal identification information can be stored by us. 

    This non-personal information may include technical information such as the type of computer users use while connecting to the website, browser names, operating system, internet service providers. 

    Web Browser cookies

    Cookies can be used to increase user experience. Users' web browsers place cookies on your hard drive to record and track information. Users can prevent cookies from being set or choose the option to be alerted when cookies are sent. It should be noted that some parts of the website may not function properly when cookies are blocked.

    The Way We Use Stored Information

    cappilucca.com can use the compiled information for the following purposes:

    Improving customer service;

    The information stored helps us to respond to and support customers' requests more efficiently.

    Personalizing user experiences;

    It helps us understand how users use services and resources on the website. We can use feedback to improve our website and services.

    There are regulations in various laws regarding the use of personal data of our customers. Primarily, the principles of protection of personal data have been determined with the Law on the Protection of Personal Data. In addition, the Law No. 6563 on the Regulation of Electronic Commerce includes provisions on the protection of personal data. In some cases, penal sanctions are stipulated for the protection of personal data through the provisions of the Turkish Penal Code No.5237.

    On the other hand, it is necessary to store and use data in order to fulfill our obligations arising from the Law on the Protection of Consumer No.6502 and the Regulation on Distance Contracts.

    Payment process;

    Personal information given by users can be used by us to provide support in orders. Information required for service provision is not shared with anyone out of the system. Promotions, contests, surveys or other features on the website; will be notified to users if they agree on matters that we think will be of interest.

    We can use e-mail addresses to send periodic e-mails to notify user information and order-related updates, as well as to respond customers' questions and suggestions. Users who register to our mailing list receive mails about website news, updates, products, service information. If users opt out of receiving e-mails, they can follow the detailed subscription trajectories under each mail or contact us.

    The Way We Protect Your Information

    cappilucca.com collects appropriate data. As a security measure against storage, data processing, unauthorized access, your personal information, username, password, data are stored on our website against disclosure or destruction. We protect sensitive and confidential data transfers between our users and us with SSL security system and digital signature.

    Publication of Personal Information

    We do not rent, sell or share users' personal information to third parties. Any personal identity information about our business partners, trusted affiliates, advertisers and users is not linked. We may only share generic demographic information collected for the stated reasons. Information may only be shared with system providers that manage our activities, such as sending newsletters or surveys on our behalf. This limited information is shared with third parties only upon the consent of the users.

    Change of Privacy Policy

    cappilucca.com reserves the right to change this privacy policy at any time. The date of the update regarding the privacy policy is indicated at the bottom of the page. We advise users to monitor the changes on the security page frequently. It is the users' own responsibility to regularly monitor any changes in the privacy policy and to learn about new updates.

    Acceptance of Website Rules

    By using the website, users are deemed to have accepted this privacy policy and terms.

    If you think the website policies are not compatible for you, please do not use the website. 

    If you continue to use the website, it is assumed that you accept the updates and changes made to the privacy policy. 

    Contact Us

    You can contact us for any questions you may have about the privacy policy or the operation of the website.